paldofun Privacy Policy

This Privacy Policy is issued by paldofun ("paldofun," "we," "us," or "our"), the operator of the online gaming platform at paldofun.club. paldofun operates under PAGCOR compliance standards and is subject to the laws of the Republic of the Philippines, including Republic Act No. 10173 (the Data Privacy Act of 2012) and its Implementing Rules and Regulations.

For the purposes of the Data Privacy Act, paldofun acts as the Personal Information Controller in respect of all personal data collected through the paldofun platform. This means paldofun determines the purposes for which, and the means by which, your personal data is processed.

Our designated Data Protection Officer ("DPO") can be reached at: [email protected] (please use "Data Privacy" as the subject line). All data privacy requests and complaints will be handled by the DPO within the timelines established by RA 10173.

paldofun collects the following categories of personal data, depending on how you interact with the platform:

paldofun does not collect sensitive personal information as defined by RA 10173 (e.g., health data, political affiliation, racial or ethnic origin) unless explicitly required for regulatory compliance in exceptional circumstances.

paldofun collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal request, or contacting paldofun support.
• Automated technical collection: Information collected automatically as you use the paldofun platform, including IP addresses, device identifiers, session data, and gameplay logs.
• Cookies and tracking technologies: As described in Section 8, paldofun uses cookies to maintain session state, measure platform performance, and improve the user experience.
• Third-party payment providers: When you initiate a payment via GCash, PayMaya, or a Philippine bank, the payment provider confirms transaction details to paldofun. paldofun does not receive or store your full GCash PIN or banking passwords.
• Regulatory and compliance sources: paldofun may receive or verify data from PAGCOR, Philippine government databases (e.g., PhilSys), or anti-money laundering screening services as required by law.

paldofun uses collected personal data for the following specific purposes:

• Account creation and management: To register, authenticate, and maintain your paldofun player account.
• Identity and age verification: To confirm that you are at least 21 years of age and to prevent fraud and account misuse.
• Payment processing: To process deposits, withdrawals, and refunds via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment methods.
• Gameplay and platform provision: To deliver the paldofun gaming platform, record game results, calculate payouts, and maintain transaction records.
• Regulatory compliance: To fulfill paldofun's obligations under PAGCOR regulations and the Anti-Money Laundering Act (AMLA), including transaction monitoring and suspicious activity reporting.
• Customer support: To respond to your queries, investigate complaints, and resolve disputes.
• Responsible gaming: To monitor for problem gambling indicators and to apply responsible gaming tools in accordance with paldofun's Responsible Gaming Policy.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other illegal conduct.
• Platform improvement: To analyze usage patterns and improve paldofun's products, features, and user experience.
• Promotional communications: To send you notifications about bonuses, promotions, and platform updates relevant to your paldofun account. You may opt out of marketing communications at any time by contacting support.

Under Republic Act No. 10173, paldofun processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the paldofun Terms and Conditions, including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws.
• Consent: Where you have given explicit consent, for example in relation to marketing communications or the use of non-essential cookies.
• Legitimate interests: Processing necessary for paldofun's legitimate business interests — including fraud prevention, platform security, and responsible gaming monitoring — provided such interests are not overridden by your privacy rights.

paldofun shares personal data with third parties only in the following limited circumstances:

• Game providers: Licensed game suppliers (e.g., PG Soft, Jili, JDB) receive minimal technical session data necessary to deliver game content. Game providers do not receive your financial or identity data.
• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors receive the data necessary to process your specific transaction. All payment providers used by paldofun are required to maintain data security standards consistent with Philippine financial regulations.
• Regulatory and law enforcement authorities: paldofun is required by law to report certain transactions and share information with PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC) upon lawful request.
• Fraud prevention services: paldofun may share limited technical data with anti-fraud screening services to detect and prevent unauthorized account access.
• Professional advisors: paldofun's legal, accounting, and compliance advisors may access personal data on a confidential, need-to-know basis.

All third parties with whom paldofun shares personal data are bound by data processing agreements that require them to handle your data in compliance with RA 10173 and paldofun's privacy standards.

paldofun retains personal data for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, and to resolve disputes. The following general retention periods apply:

• Active account data: Retained for the duration of the account relationship plus five (5) years after account closure, as required by AMLA and PAGCOR record-keeping obligations.
• Transaction records: A minimum of five (5) years from the date of the transaction, consistent with Philippine financial record-keeping requirements.
• Identity verification documents: Retained for five (5) years after account closure or last transaction, whichever is later.
• Support and communication records: Retained for three (3) years from the date of the interaction.
• Technical and usage logs: Typically retained for twelve (12) months from collection, unless longer retention is required for security or legal purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized. Anonymized data (data that can no longer be linked to you as an individual) may be retained indefinitely for statistical and analytical purposes.

paldofun uses cookies and similar tracking technologies on the paldofun.club platform. A cookie is a small text file placed on your device that allows our systems to recognize your browser and maintain session state.

paldofun uses the following categories of cookies:

• Essential cookies: Required for the basic operation of the paldofun platform, including login session management, security tokens, and CSRF protection. These cookies cannot be disabled without breaking core platform functionality.
• Performance cookies: Anonymized analytics data used to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data helps paldofun improve the platform experience.
• Preference cookies: Cookies that remember your platform settings, such as language preferences and notification settings, to provide a more consistent experience.

paldofun does not use advertising or cross-site tracking cookies. Your paldofun session data is not shared with external advertising networks.

Most browsers allow you to manage or delete cookies through browser settings. Note that disabling essential cookies will prevent the paldofun platform from functioning correctly.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by paldofun:

• Right to be informed: The right to know what personal data paldofun holds about you and how it is processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data paldofun holds about you. Requests will be fulfilled within ten (10) business days.
• Right to correction: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your paldofun account settings.
• Right to erasure: The right to request deletion of your personal data, subject to paldofun's legal retention obligations. Data subject to AMLA and PAGCOR record-keeping requirements cannot be deleted before the mandatory retention period expires.
• Right to object: The right to object to processing of your personal data for marketing purposes. You may opt out of marketing SMS communications by contacting paldofun support.
• Right to data portability: The right to receive your personal data in a structured, machine-readable format where technically feasible.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph if you believe paldofun has violated your data privacy rights.

To exercise any of the above rights, contact paldofun's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will verify your identity before processing your request.

paldofun implements technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• 128-bit SSL/TLS encryption on all data transmitted between your device and paldofun's servers.
• Encryption at rest for sensitive data fields including identity documents and financial account details.
• Access controls limiting personal data access to paldofun personnel with a documented, legitimate need.
• Regular security assessments and penetration testing of the paldofun platform infrastructure.
• Multi-factor authentication for paldofun administrative systems.
• Incident response procedures meeting the NPC's mandatory breach notification requirements (notification within 72 hours of discovery of a personal data breach affecting individual rights).

In the event of a personal data breach that poses a real risk of serious harm to affected individuals, paldofun will notify the NPC and affected players within the timeframe required by RA 10173.

paldofun's platform, services, and this Privacy Policy are not directed at individuals under the age of 21. If paldofun discovers that a player under 21 has registered an account, the account will be immediately closed and any personal data collected will be deleted in accordance with our data retention policy, except where retention is required to document the violation for regulatory purposes.

Parents and guardians who believe their child under 21 has registered a paldofun account should contact [email protected] immediately. paldofun will investigate and take appropriate action.

paldofun may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or regulatory requirements. When a material change is made, paldofun will notify registered players via SMS to their registered mobile number at least seven (7) days before the change takes effect.

The "Last Updated" date at the top of this Policy indicates the most recent revision. The current version of the Privacy Policy will always be available at paldofun.club/privacy-policy. Your continued use of the paldofun platform after the effective date of any amendment constitutes acceptance of the revised Policy.

For all questions, requests, or complaints related to this Privacy Policy or paldofun's handling of your personal data, please contact our Data Protection Officer:

If you are not satisfied with paldofun's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.